Heeft u een digitale vraag? Wij lossen het voor je op!
Je vraag komt direct bij ons binnen en we gaan voor jou op zoek naar een geschikte oplossing. Wil je ons toch even spreken? Bel gerust: 0118 617873.
DNS / domeinnaam
Bijvoorbeeld: DNS-wijziging indienen of domein registratie.
Bijvoorbeeld: records wijzigen, domein aanvragen of doorverwijzingen.
Verplichte velden zijn aangeduid met een asterisk*
{"xsrfToken":"7fb2e2e3bde255c2e71513d53e5c0e89308aa5ad_lout","branding":{"id":"13","key":"nbs","name":"Nedbase Support","portalBaseUrl":"/servicedesk/customer/portal/13","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/13/36","theme":{"headerBGColor":"#962514","headerLinkColor":"#ffffff","headerLinkHoverColor":"#ba3622","headerLinkHoverBGColor":"#ba3622","headerBadgeColor":"#ba3622"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d750a89d-fdca-46e4-b182-e0846939a1a4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZmExYmEwNS05OTI3LTQxMmEtYmIwNy1kYWNhMDYyZGM4MmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3NTBhODlkLWZkY2EtNDZlNC1iMTgyLWUwODQ2OTM5YTFhNCI6WyJyZWFkIl19LCJleHAiOjE3NTE2NDM3NTEsIm5iZiI6MTc1MTY0MzE1MX0.5vF7MVdS57WK6ezsBnRUeQVWoUT6LSqgqqWFNytc2nA&client=7fa1ba05-9927-412a-bb07-daca062dc82f&mode=fit","logoId":"d750a89d-fdca-46e4-b182-e0846939a1a4","isLogoAvailable":true,"helpCenterTitle":"Welkom bij het Helpcentrum","sharedPortalName":"Helpcentrum","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Fins (Finland)"},"uk-UA":{"localeDisplayName":"Oekraïens (Oekraïne)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"Engels (Verenigde Staten)"},"no-NO":{"localeDisplayName":"Noors (Noorwegen)"},"zh-CN":{"localeDisplayName":"Chinees (China)"},"is-IS":{"localeDisplayName":"IJslands (IJsland)"},"nl-NL":{"helpCenterTitle":"Welkom bij het Helpcentrum","sharedPortalName":"Helpcentrum","localeDisplayName":"Nederlands (Nederland)"},"cs-CZ":{"localeDisplayName":"Tsjechisch (Tsjechië)"},"ja-JP":{"localeDisplayName":"Japans (Japan)"},"hu-HU":{"localeDisplayName":"Hongaars (Hongarije)"},"de-DE":{"localeDisplayName":"Duits (Duitsland)"},"zh-TW":{"localeDisplayName":"Chinees (Taiwan)"},"ko-KR":{"localeDisplayName":"Koreaans (Zuid-Korea)"},"pt-BR":{"localeDisplayName":"Portugees (Brazilië)"},"sk-SK":{"localeDisplayName":"Slowaaks (Slowakije)"},"es-ES":{"localeDisplayName":"Spaans (Spanje)"},"it-IT":{"localeDisplayName":"Italiaans (Italië)"},"ru-RU":{"localeDisplayName":"Russisch (Rusland)"},"pl-PL":{"localeDisplayName":"Pools (Polen)"},"pt-PT":{"localeDisplayName":"Portugees (Portugal)"},"ro-RO":{"localeDisplayName":"Roemeens (Roemenië)"},"sv-SE":{"localeDisplayName":"Zweeds (Zweden)"},"da-DK":{"localeDisplayName":"Deens (Denemarken)"},"tr-TR":{"localeDisplayName":"Turks (Turkije)"},"et-EE":{"localeDisplayName":"Estisch (Estland)"},"fr-FR":{"localeDisplayName":"Frans (Frankrijk)"},"vi-VN":{"localeDisplayName":"Vietnamees (Vietnam)"},"en-GB":{"localeDisplayName":"Engels (Verenigd Koninkrijk)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"nl-NL","userLanguageTag":"nl-NL","portalThemeColor":"#ce4934","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a685a3dc-411c-430d-ac89-5da210f4eefc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZmExYmEwNS05OTI3LTQxMmEtYmIwNy1kYWNhMDYyZGM4MmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE2ODVhM2RjLTQxMWMtNDMwZC1hYzg5LTVkYTIxMGY0ZWVmYyI6WyJyZWFkIl19LCJleHAiOjE3NTE2NDM3NTEsIm5iZiI6MTc1MTY0MzE1MX0.lw5e8Wgf-nqMHdXtvhFT3lxzkCdxjiVBlY2cVg45WME&client=7fa1ba05-9927-412a-bb07-daca062dc82f&height=300&mode=fit","bannerMediaApiFileId":"a685a3dc-411c-430d-ac89-5da210f4eefc","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"13","key":"nbs","projectId":10516,"serviceDeskId":13,"name":"Nedbase Support","description":"<p>Heeft u een digitale vraag? Wij lossen het voor je op!</p>\n<p>Je vraag komt direct bij ons binnen en we gaan voor jou op zoek naar een geschikte oplossing. Wil je ons toch even spreken? Bel gerust: 0118 617873.</p>","portalBaseUrl":"/servicedesk/customer/portal/13","reqTypes":[{"id":"333","name":"Aanpassing","descriptionHtml":"<p>Bijvoorbeeld: contactgegevens wijzigen, banner aanpassen of functie toevoegen.</p>","callToAction":"Aanpassing","introHtml":"<p>Bijvoorbeeld: contactgegevens wijzigen, banner aanpassen of functies toevoegen.</p>","icon":10458,"iconUrl":"https://support.team.staatvoorjeklaar.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[87],"key":""},{"id":"331","name":"Anders?","descriptionHtml":"","callToAction":"Anders?","introHtml":"<p>Bijvoorbeeld: hulp bij het beheer, inloggegevens kwijt of advies nodig.</p>","icon":10458,"iconUrl":"https://support.team.staatvoorjeklaar.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[87],"key":""},{"id":"336","name":"DNS / domeinnaam","descriptionHtml":"<p>Bijvoorbeeld: records wijzigen, domein aanvragen of doorverwijzingen.</p>","callToAction":"DNS / domeinnaam","introHtml":"<p>Bijvoorbeeld: DNS-wijziging indienen of domein registratie.</p>","icon":10458,"iconUrl":"https://support.team.staatvoorjeklaar.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[87],"key":""},{"id":"335","name":"E-mail","descriptionHtml":"<p>Bijvoorbeeld: e-mailadres aanvragen, forward, autoresponder of e-mailproblemen.</p>","callToAction":"E-mail","introHtml":"<p>Bijvoorbeeld: e-mailadres aanvragen, forward, autoresponder of e-mailproblemen.</p>","icon":10458,"iconUrl":"https://support.team.staatvoorjeklaar.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[87],"key":""},{"id":"332","name":"Probleem","descriptionHtml":"<p>Ervaar je een probleem of werkt iets niet zoals verwacht op je website? Laat het ons weten via onderstaand formulier. Hoe meer details je kunt geven, hoe sneller we je kunnen helpen om het probleem op te lossen.</p>","callToAction":"Probleem","introHtml":"<p>Bijvoorbeeld: website laadt niet, een foutmelding of functies werken niet.</p>","icon":10458,"iconUrl":"https://support.team.staatvoorjeklaar.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[87],"key":""},{"id":"337","name":"Storing","descriptionHtml":"","callToAction":"Storing","introHtml":"<p>voor storingen buiten kantoortijden</p>","icon":10458,"iconUrl":"https://support.team.staatvoorjeklaar.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"334","name":"Storing melden","descriptionHtml":"<p>Heeft u een storing buiten kantoortijden, meld deze dan hier:</p>","callToAction":"Storing melden","introHtml":"","icon":10458,"iconUrl":"https://support.team.staatvoorjeklaar.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""}],"reqGroups":[{"id":87,"name":"Problemen"}],"orderMapping":{"87":[332,333,335,336,331]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"94cce63f-b3cb-35b0-958d-ffd8e39e33de","appLinkName":"","appLinkUrl":"","spaceKey":"NBS","spaceName":"Nedbase Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"NBS","serviceDeskId":13,"kbLinkDomainURLs":["https://nedbase.atlassian.net","https://support.team.staatvoorjeklaar.nl"]},"createPermission":true,"portalAnnouncement":{"portalId":13,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NBS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Nederlands (Nederland)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZmExYmEwNS05OTI3LTQxMmEtYmIwNy1kYWNhMDYyZGM4MmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDUxNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NTE2NDQzNTEsIm5iZiI6MTc1MTY0MzE1MX0.dIXNWeqtMSwaBorBGgD6Vt7No7zDdJpqonarl0f49NM","targetCollection":"upload-project-10516","endpointUrl":"https://api.media.atlassian.com","clientId":"7fa1ba05-9927-412a-bb07-daca062dc82f","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":336,"projectId":10516,"issueType":{"id":"10003","name":"Service request"},"form":{"name":"DNS / domeinnaam","descriptionHtml":"<p>Bijvoorbeeld: records wijzigen, domein aanvragen of doorverwijzingen.</p>","callToAction":"DNS / domeinnaam","intro":"<p>Bijvoorbeeld: DNS-wijziging indienen of domein registratie.</p>","instructions":"<p>Bijvoorbeeld: records wijzigen, domein aanvragen of doorverwijzingen.</p>","icon":10458,"iconUrl":"https://support.team.staatvoorjeklaar.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-mailbevestiging sturen naar","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Onderwerp","description":"Korte titel van de vraag.","descriptionHtml":"<p>Korte titel van de vraag.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Omschrijving","description":"Vul hier het verzoek in. DNS wijzigingen ontvangen we graag als platte tekst.","descriptionHtml":"<p>Vul hier het verzoek in. DNS wijzigingen ontvangen we graag als platte tekst.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Gewenste uitvoerdatum","description":"Selecteer de gewenste datum in de kalender.","descriptionHtml":"<p>Selecteer de gewenste datum in de kalender.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Bijlage","description":"Bij het verhuizen van een domeinnaam ontvangen wij graag de bestaande DNS records in een txt bestand. :)","descriptionHtml":"<p>Bij het verhuizen van een domeinnaam ontvangen wij graag de bestaande DNS records in een txt bestand. <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/smile.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"></p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/13/create/336","requestValidateBaseUrl":"/servicedesk/customer/portal/13/validate/336","calendarParams":{"firstDay":1,"date":"2025-07-04T17:32:31+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"94cce63f-b3cb-35b0-958d-ffd8e39e33de","appLinkName":"","appLinkUrl":"","spaceKey":"NBS","spaceName":"Nedbase Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"NBS","serviceDeskId":13,"kbLinkDomainURLs":["https://nedbase.atlassian.net","https://support.team.staatvoorjeklaar.nl"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZmExYmEwNS05OTI3LTQxMmEtYmIwNy1kYWNhMDYyZGM4MmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDUxNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NTE2NDQzNTEsIm5iZiI6MTc1MTY0MzE1MX0.dIXNWeqtMSwaBorBGgD6Vt7No7zDdJpqonarl0f49NM","targetCollection":"upload-project-10516","endpointUrl":"https://api.media.atlassian.com","clientId":"7fa1ba05-9927-412a-bb07-daca062dc82f","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}